This is a letter that I have written to Southwest Airlines about a major kashrus blunder that one of the flight attendants did and then went on to brag about. I know that there are no kashrus symbols on Airplane coffee pots but I felt since some people think only coffee goes into coffee pots, it should be known that that is false.
I am a huge southwest fan and the experiences that I have had with your airline have been amazing. This whole trip experience was not any different in ticketing, departure, arrival and flight attendant care. The major major complaint I have is about what I heard one of the very sweet and friendly flight attendants say to one of the passengers on how she prepares her food.
There were 3 flight attendants, a male and 2 females. One of the females was very tall and one was short. This complaint is pointing at the shorter of the two. She was telling a passenger how she makes her own steak salad. She prepares the vegetables and bacon and places them in a container. She then buys a nice piece of meat and sears it at home and then slices it blood red and takes a few slices on the plane with her. She then went on to tell this passenger that to prepare her meat for the salad she COOKS IT IN THE COFFEE POT IN THE BACK OF THE PLANE!!!! She then said she rinses it out in the bathroom. My own hands hardly fit in the bathroom sink, how can she properly clean a coffee pot?! I highly doubt she used hot soapy water or even a sponge for that matter.
I didn’t say anything to her since I felt it was not my place but I was appalled! As a Jewish woman who keeps the strict laws of Kosher, this would be a huge error on my part to drink from this coffee pot. This would be a huge mistake to any person who is hindu, muslim or even vegetarian! What if she had mistakenly bought meat infected with salmonella or any other type of bacteria and then inadvertently infected anyone who drank coffee she would then brew?!
From a health standard, there are so many red flags I can’t even begin to point out! What made it even worse was that she went on to say that she learned this “amazing idea” from fellow flight attendants as well as from the internet.
I will now tell everyone I know in my Jewish community as well as major kosher supervision plants about what I had heard so they will not make a huge mistake by drinking coffee that could potentially have bits of meat floating around in it.
I would hope that you will take this complaint with as much seriousness as possible and please do something about it!
I hope to hear back from someone as soon as possible so I know my complaint has been addressed.
– Becky Brownstein