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Monday, 12 Tammuz, 5779
  |  July 15, 2019

    Beware of ‘Windows Tech Support’

    From the COLlive inbox: A Crown Heights resident received a phone call alerting that the Windows system was "at threat." Full Story

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    anon
    Guest
    anon

    I was getting these calls multiple times a day…

    same here
    Guest
    same here

    I had the same thing at the office. I said one moment please, let me put our IT guy on the phone with you. he said, no, you can help me. I got suspicious and told him to hold on. he hanged up

    thank you
    Guest
    thank you

    we live in a jungle

    This is a known scam
    Guest
    This is a known scam

    Microsoft never calls anyone. Anytime anyone calls you and ask you for personal information or to download something it should automatically raise a red flag.

    Yasher Koach
    Guest
    Yasher Koach

    Thanks for the alerting of potential threats. The more people
    are aware of this the better.

    Same Here
    Guest
    Same Here

    We get these calls in England as well, I tell them I don’t have any computers or laptops. The phone line the goes dead.

    thank you
    Guest
    thank you

    very useful info

    Unfortunately........
    Guest
    Unfortunately........

    My daughter’s MAC had a pop-up called “Mac cleanup” or something like that. It purported to clean up all Mac issues. Since her computer was running slow, she clicked on it…. Well, it was a BIG virus. She called the 800 # listed for Mac support, and spoke with an Indian guy who informed her that for $100, they would give her Tech Support for a year. She happily paid……..Well, that was ALSO a scam, and they Royally messed up her computer! 🙁 …. She finally went down to the Apple Store where they spent a few hours reconfiguring her… Read more »

    Warning!!!
    Guest
    Warning!!!

    Do not I repeat do not open attachment you don’t know where it’s coming from

    Happened to me too
    Guest
    Happened to me too

    I told him that he can’t seriously think I would fall for this & hung up. But even worse, I have had bright blue “Windows”
    warnings actually come on my screen telling me to call a certain number to rescue my computer. I almost fell for it – Don’t call & just get rid of that image if it pops up.

    same thing happened
    Guest
    same thing happened

    I had the same call a few weeks ago. next time they call I will say I don’t have a computer

    Same happened to me
    Guest
    Same happened to me

    They called me as well and I took the opportunity to give them a taste of their own medicine… :D. Held him in the phone for w good 15 min. “Following his every instruction” he eventually realized and I had the last laugh! 🙂 lol!

    Happened to me too
    Guest
    Happened to me too

    I have had this scam three times. They tell me they’re from Dell, they see I have a problem, and for a fee they can fix it. The first time I almost fell for it, since I just recently had my computer serviced with my Dell support plan. When I told Dell what had happened, they were very familiar with the scam. The next two times it happened, I recognized the scam right away. Absolutely do not given them access to your computer!

    Hmmm same thing
    Guest
    Hmmm same thing

    I asked him where he is calling from and he said Texas, I said oh that’s funny cuz I bet your calling from India……BANG!!

    TechSupportAmerica
    Guest
    TechSupportAmerica

    My guy claimed he was calling from Tech Support America and that I can look them up. I told him you could be a phony company with a phony website. Or you could be claiming you are from that company, when you aren’t. Everything’s possible. I let him spend time with me and lead him on until he wanted me to enter a code, and that’s when I told him I would not do that and thus jeopardize my id on my pc. He still tried to convince me more. Told him I would get back to him if I… Read more »

    Happened to me too
    Guest
    Happened to me too

    I have had several of these calls, and I know it’s a scam. I play dumb and lead them along. After a while when they tell me to open something I say i’m on an Apple computer. They then hang up.
    No one can see into your computer to see if there is a virus. Also, never allow them to get inside.

    Similar here
    Guest
    Similar here

    My wife clicked on a link the came from a friends email address, very ligit looking. Link took here to a Google login page… also very ligit looking. She entered her email and password, nothing happened when she clicked login. She called me and asked me to come help her out. I right away sniffed out a phishing scam, 2 red flags were raised: 1) this friend didn’t email her in years, whey all of a sudden would she send a file, 2) the address in the browser bar went to lol.ru.google. something I don’t remember the rest. Anyways it… Read more »

    ch resident
    Guest
    ch resident

    rule of thumb never ever give any personal information over the phone even if the call sounds legitimate or the company name comes up on the caller id. Anyone can make the caller id come up as a specific name

    Same thing...
    Guest
    Same thing...

    When I asked the guy if he was from Microsoft, the line went dead. I knew it was a scam.

     COUNTERFEIT.
    Guest
    COUNTERFEIT.

    My computer keeps sending me messages, that my Windows are Counterfeit and not genuine, and that I should click on Support to correct it. Also, that my Emails are not private, and my screen goes black. I also get calls from Idia and Microsoft, telling me, that I have been hacked into, and for a fee, through a Robot, with me at my computer, it can be corrected. Who does one complain too?

    WARNING! !!!
    Guest
    WARNING! !!!

    Don’t open those pop up’s

    CAUTION
    Guest
    CAUTION

    By all means you must ensure you have malware software on your system. make sure your firewalls are reliable. Best wishes

    Got these calls also
    Guest
    Got these calls also

    Multiple times a day. Heavy Indian accent and telling me about some danger to my Windows computer. I finally lost it and told I don’t have any Windows computers, only Mac!

    Hey what's that?!
    Guest
    Hey what's that?!

    Also got that Indian call. I don’t have a computer, but I played along as if I did. “So, what must I do?” He said to click on whatever it was he said to do. Then I said,”Hey. I’m getting this message that there’s a b…gr in the system shorting out the circuitry.” “huh.” So, I repeated it. Then, he must have got someone else on the phone to help him understand what I was talking about. I asked,”Do you know what a b…gr is?” He said,”yes.” “What is it?” in a very low voice, I heard him say,”This guy’s… Read more »

    very insistent...
    Guest
    very insistent...

    several times, Indian accent, was becoming more and more insistent,”go open your computer now..” “you must use Microsoft technician..” your computer will crash tomorrow morning”. I said “I’ll just wait till tomorrow” and he also mumbled something angrily

    Been going on for years
    Guest
    Been going on for years

    Happened to me shortly after I got a new computer 3 1/2 years ago.

    X